Minimally trained 'screeners', forcing you to explain your problem before being given to a live agent (if at all), being subjected to advertisements while on hold, multiple and inconclusive transfers to another department, confusing bills and all that.
We are getting what we asked for.
However, thanks to some combination of luck, madness, and pigheadedness, I’ve been making a full-time living at this for about six years. And it’s starting to be kind of fun. I’m not saying I know what I’m doing, but I have ideas, and some people have asked me for advice. So what follows is my best guess at what the fuck is going on here.
Interesting article about breakthroughs in Machine Vision. Deep Computer Science rules!
The new Apple Watch is important because of the Software. Like the original iPod and the original iPhone, the Apple Watch is a first generation. Probably too slow, too heavy, insufficient battery life. But it is a foundation of a new wearable user experience which will be copied by everyone.
"My summer internship was full of many positive experiences. I won't forget, though, the burning sensation I felt in my face every time a secretary walked into a room to remind a partner his next meeting had arrived. Or the strange pride I felt when the only woman on our bowling team hit a strike, putting her ahead of some of our male colleagues -- even though we were on the same team, mind you! It will take years for the fealing of outsider-ness to fade. And I count this experience as one more step towards educating myself, a part of the millenial generation, that a lot needs to change in our time at the helm."
"No one has offered a plausible strategy to defeat ISIL that does not include a major U.S. commitment on the ground and the renewal of functional governance on both sides of the Iraqi-Syrian border. And no one will, because none exists. But that has not prevented a slew of hacks and wonks from suggesting grandiose policy goals without paying serious attention to the costs of implementation and the fragility of the U.S. political consensus for achieving those goals. "